Shipping policy
Updated with the correct Courtside Designs contact details:
SHIPPING POLICY
At Courtside Designs, we work to get your order to you as quickly and smoothly as possible.
SHIPPING TIME
Orders typically arrive within 3–7 business days after dispatch.
Business days do not include weekends or public holidays. Delivery times may vary slightly depending on your location, courier delays, or periods of high demand.
ORDER PROCESSING
Once your order has been confirmed, it will be prepared for shipment. You’ll receive a shipping confirmation with tracking details once your order has been dispatched.
TRACKING YOUR ORDER
Once tracking information becomes available, you can use it to follow your order’s delivery progress.
Please allow up to 48 hours for tracking information to update after dispatch.
DELIVERY DELAYS
While we aim to have every order delivered within the estimated timeframe, occasional delays caused by couriers, customs, weather, or circumstances outside our control may occur.
INCORRECT SHIPPING INFORMATION
Please ensure your shipping address is correct before placing your order. Courtside Designs cannot be responsible for delays or lost packages caused by incorrect or incomplete shipping information provided at checkout.
LOST OR MISSING ORDERS
If your tracking shows your order as delivered but you have not received it, please check around your property and with household members or neighbours before contacting us.
If you still cannot locate your order, please contact our team and we’ll assist you.
CONTACT
For any questions regarding your shipment:
Email: contact@courtsidedesigns.com
Instagram: @officialcourtsidedesigns
Please include your order number and the email used at checkout so we can assist you as quickly as possible.
Courtside Designs
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